INSTOCK + GLOBAL PROGRAM LEADERSHIP
Operations built
A mechanisms-first operating model for inventory visibility, program scale, compliance, automation, and vendor execution.
Resume-documented and portfolio-supported · Last reviewed August 2026
Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates.Organization marks identify prior experience only and do not imply sponsorship, endorsement, or a current client relationship.CONTEXT
Large inventory, multiple categories, constant decisions
Jonathan's Amazon roles included Senior Instock Manager and Global Program Manager responsibilities across large inventory scope, category operations, program design, vendor execution, and cross-functional leadership.
THE CHALLENGE
Make complex work repeatable
The operation required clearer visibility, consistent decision rules, durable standard work, and mechanisms that could scale across people, programs, categories, and time zones.
THE LEADERSHIP MOVE
Turn knowledge into infrastructure
- Built more than 20 automated SOPs and operating mechanisms.
- Used SQL, Power BI, and Excel to improve visibility and decision support.
- Created program structures, review cadences, ownership, and escalation.
- Connected vendor and inventory signals to defined operating actions.
OUTCOMES
Less manual work, stronger execution
Documented materials cite more than two hours saved per week per employee from automation work, alongside a five-year plan covering four programs and an inventory scope of approximately $435 million across three categories.
J5 PRINCIPLES
Perspective turns ambiguity into a system
Purpose: improve the decisions that protect customers and the operation. Passion: create energy for mechanisms people will actually use. Perspective: see the connection between inventory, vendors, data, and program design. Preparation: codify the work before scale magnifies inconsistency. Presentation: make the signal, owner, and next action easy to understand.